Terms of Use and Privacy Policy
Copyright © Grapevine Solutions 1996 - 2015. All rights reserved.

www.grapevine.ie and www.defero.ie are the web sites of Grapevine Solutions Ltd, St Andrews Lodge, Main Street, Lucan, County Dublin, Ireland. By using these sites you agree to be legally bound by these terms and conditions. If you do not agree to be legally bound by all the following terms you should not access and/or use these sites.

Grapevine Solutions may change these terms from time to time. By continuing to use the site after changes are posted you agree to be legally bound by these terms as updated and/or amended.


If any provisions of these terms and conditions are found to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these terms are intended to be effective, then to the extent and within the jurisdiction in which that term is illegal, invalid or unenforceable, it shall be severed and deleted from these terms and the remaining terms shall survive, remain in full force and effect.

Lawful Use

You may not broadcast, copy, download, frame, reproduce, republish, post, transmit or otherwise use content appearing on these sites in any way except for your own personal, non-commercial use. Any other use of such content requires the prior written permission of Grapevine Solutions.

You agree to use these sites only for lawful purposes. Prohibited behaviour includes but is not limited to defamation, harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content or anything which may affect the operability or security of these sites.

Intellectual Property

You acknowledge that the content including but not limited to text, images and logos identifying Grapevine Solutions or third parties and their products and services are subject to copyright, design rights and trademarks of Grapevine Solutions and/or third parties.
You are not permitted to use any trademark, patent, design right or copyright of Grapevine Solutions, or any other third party without the prior written consent of Grapevine Solutions or the third party.

Disclaimers/Limitation of Liability

Grapevine.ie and defero.ie content, is provided on a "AS IS" and on an "AS AVAILABLE" basis without any representations or any kind of warranty whether express, implied or statutory of merchantability, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

Grapevine Solutions does not warrant that functions contained in grapevine.ie content will be uninterrupted or error free, that defects will be corrected, or that grapevine.ie or the server that makes it available are free of viruses or bugs.

These terms shall be governed by and interpreted in accordance with the laws of Ireland.

All other marks, trademarks, and product names are the property of their respective vendors.

Privacy Policy
Grapevine Solutions Privacy Policy

Both in person and through the Internet we occasionally receive information that could identify individuals, so we have created this Marketing Privacy Policy to explain how that information is used.
If you have questions after reading this policy, please contact us at support@grapevine.ie

Privacy and Your Information

Grapevine respects and values both the information you share with us and your privacy.
We will not sell your information.

Scope of the Policy

The Privacy Policy covers all information received by Grapevine through online forms and email addresses published on our web site at Grapevine.ie or defero.ie, or provided in marketing materials such as brochures, direct mail, advertisements, etc. This policy does not cover any other information received by Grapevine.

How Information is Collected

Grapevine collects and maintains information sent via online forms and email addresses published on our web site.
Information submitted by other methods such as postal mail or telephone is outside the scope of this policy.

How Information is Used

Information received by Grapevine may be used and shared among internal departments, offices, and affiliates. Contact information submitted through the web site may also be used to reach an individual to provide news and/or announcements such as new product information, maintenance releases, services, and upcoming corporate events.

Transmitting Information to Grapevine

All information received through our web site will be treated as non-confidential, which includes, but is not limited to, business plans, inventions, and commercial information.
Submitting such information shall not create an obligation of any kind by Grapevine, and Grapevine shall be free to reproduce, use, disclose, and distribute information to others.
This policy does not define or modify Grapevine's responsibilities and obligations with respect to any information transmitted in the furtherance of an existing contractual relationship between Grapevine and you or another party, or any statutory obligation.

Terms of Use

Sending information via Grapevine.ie will act as the sender's consent to the following:

  • the use of such information as described by Grapevine's Privacy Policy,
  • agreement to resolve any dispute according to the laws of the Republic of Ireland,
  • and exclusively limiting dispute resolution to arbitration in the Republic of Ireland.
Controlling Your Information

If you would like your information to be suppressed from future communications or would like to provide/update your contact information, please contact us at support@grapevine.ie or call 353 1 6218004.

This policy is subject to change without notice.
June 11th 2010